PKM Transport

Frequently Asked Questions

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How long do I get support?

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Do I need to renew my license?

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How Can I Track My Orders & Payment?

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How Do I Cancel My Orders Before I Make A Payment?

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How Do You Ship My Orders?

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Yes, we do!

It is highly advisable to have a consultant on-site. This service ensures the accuracy of the quotation and helps identify any challenges. Our free on-site visits are available to clients in Gauteng and the immediate surrounding areas

Our management team boasts 29 years of experience in the transportation industry. Our drivers have over five years of experience each and have undergone extensive training to handle all types of moves. You can trust us to move your belongings safely and efficiently.

All of our trucks are closed trucks to ensure the safe transportation and delivery of your goods. We take great care to maintain our fleet, ensuring cleanliness and reliability for every move.

Absolutely! We offer specialized wrapping and packing services. Our experienced team will skilfully and quickly pack and bubble wrap all your belongings, ensuring a smooth and speedy moving process. This service can greatly reduce the stress of moving for our clients.

Yes, we do. We include up to R150,000 in goods-in-transit insurance for all our moves, covering fire, collision, and overturning at no extra cost to you. This ensures that your belongings are protected throughout the entire moving process.

We supply all necessary materials such as boxes, tape, and bubble wrap. Our high-quality materials ensure that your belongings are protected during the move. You can purchase these materials directly from us for your convenience.

Our logistics team focuses on meticulous route planning and timely delivery of every load. We pride ourselves on delivering on time, every time, ensuring a seamless moving experience for our clients.

Yes! We offer free quotes and free on-site visits to clients in Gauteng.

Yes, we offer free quotes and free on-site visits to clients in Gauteng. You can also complete our online inventory form and submit it to us. Once received, a consultant will contact you with a quote.

The quote or price will depend on the amount and weight of goods to be transported and the distance they need to be moved. Our sales consultants will provide an accurate quote based on a thorough assessment of your needs.

At PKM Transport, we understand how stressful moving can be. Our friendly and customer-focused team goes above and beyond to ensure your belongings are safe and secure throughout the move. We offer comprehensive insurance, packing and wrapping services, and high-quality materials to make your move as smooth as possible. Our extraordinary reviews from satisfied clients speak to our commitment to exceptional service.

Pre-packing is PKM Transport’s wrapping and packing service, usually done one day prior to your move. Our team will carefully and efficiently pack your belongings, ensuring everything is ready for transport.

Yes, you can use your own boxes, but we advise that they must be of good quality and preferably double-walled to ensure maximum protection. You can also purchase boxes, tape, and bubble wrap from PKM Transport for added convenience.

All PKM Transport trucks are equipped with packer blankets to ensure your load is protected during transit.

Shuttle vehicles are smaller trucks or bakkies that we use when our larger trucks cannot enter your premises and the carrying distance exceeds 25m. Your items are transported from your door to the larger truck using the shuttle vehicle. Shuttle vehicles are charged additionally.

Yes, we do. Please mention any such requirements to our PKM consultants so that proper arrangements can be made.

Yes, we do. The consultant will discuss this with you during the free on-site visit. Shuttle vehicles are smaller trucks or bakkies that we use when our larger trucks cannot enter your premises and the carrying distance exceeds 25m. Your items are transported from your door to the larger truck using the shuttle vehicle. Shuttle vehicles are charged additionally.

The duration of a removal depends on several factors, including how prepared the client is (e.g., all boxes closed and sealed, all valuables safe and secure), access at both loading and off-loading points, the distance between properties, and external factors like load shedding, traffic, and weather conditions.

The client can call us or complete the contact form on our website. A sales consultant will be in touch to set up an appointment for a free on-site visit. During the visit, the consultant will survey all the goods that need to be transported and assess the terrain of the collection site. Stairs and extra-large or heavy objects can be planned around. The consultant will then provide a quote. If the client accepts the quote, the administration department will confirm the booking. Clients can also download and complete the online inventory form and submit it to us if they are far away or do not wish to receive an on-site visit. Once the office receives the inventory, a consultant will contact the client with a quote. Upon acceptance, the administration department will book the move.

Our standard inventory list is used to determine the ideal vehicle and crew combination for your move so we can offer you the best possible price. Alternatively, we can come and do a home/office survey at no cost or give you a quote over the phone (for smaller moves).

If you have any more questions or need further clarification, feel free to contact us. We’re here to help make your move as smooth and stress-free as possible!

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